Terms & Conditions
Last updated: 21 October 2026
These Terms govern your purchase of products from punchclub.az, operated by SIPLAB LLC ("Punch Club"). By placing an order you accept these Terms.
1. Products and age requirement
Punch Club sells alcoholic beverages. You must be 18 years or older to buy. By ordering you confirm you are of legal drinking age. We may refuse or cancel any order where this cannot be confirmed.
2. Orders
An order is confirmed once payment is completed and you receive an order confirmation. Prices are shown in Azerbaijani manat (AZN). We may decline an order if a product is unavailable or if we cannot verify the required details.
3. Payment procedure
- Payment is made online by bank card (Visa, Mastercard) through the secure payment page of our authorised provider, DRAKARİS LLC (YIĞIM).
- Card details are entered only on the provider's PCI DSS-certified page and are never stored by Punch Club. All payments use 3-D Secure.
- Before paying, you must confirm that you have read and accepted these Terms and the Privacy Policy.
- Your order is processed only after payment is successfully authorised.
4. Delivery
We deliver across Azerbaijan. Delivery timing and any delivery fee are shown at checkout or agreed for bulk and keg orders. Risk passes to you on delivery. Please check your order on arrival.
5. Cancellation
You may cancel an order before it has been dispatched by contacting us at info@punchclub.az or +994 70 233 33 34. If payment was already taken, the full amount is refunded to the original card. Once an order has been dispatched it cannot be cancelled, but Section 6 may apply.
6. Returns and exchange
Because our products are alcoholic beverages, we can accept a return or exchange only where the product arrives damaged, defective, or is not what you ordered. In that case:
- Contact us within 48 hours of delivery at info@punchclub.az with your order number and a photo of the issue.
- We will arrange a replacement or a refund.
- We cannot accept returns for change of mind once a product has been delivered, or where a sealed product has been opened, except as required by applicable law.
7. Refunds
Approved refunds are returned to the card used for payment. Refunds are processed through our payment provider and the time to appear in your account depends on your bank and the provider's rules (typically up to 30 days). The service/processing fee on the original payment may be non-refundable in line with the payment provider's rules.
8. Contact
SIPLAB LLC (Punch Club) — info@punchclub.az — +994 70 233 33 34 — Inshaatchilar Avenue 20, apt. 19, Baku, Azerbaijan.